Welcome to SMS Executive Car Services Inc. By booking our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all reservations, services, and transactions with SMS Executive Car Services Inc.
Reservations must be made through our online platform or via our customer service team. All bookings are subject to availability and will be confirmed upon successful payment.
Full payment or a deposit may be required at the time of booking. Accepted payment methods include major credit cards and other methods as specified on our website. Outstanding balances must be settled before service.
Cancellations made more than 24 hours before the scheduled service are eligible for a full refund. Cancellations within 24 hours of the scheduled service may incur a fee. No-shows are non-refundable. For exact details on refunds and fees, please review your booking confirmation or contact our support team.
For airport pickups, a complimentary waiting time of 30 minutes is included. For other pickups, a 15-minute waiting time is provided. After the complimentary period, additional charges may apply per each additional 15-minute interval.
We reserve the right to refuse service to any passenger acting inappropriately or posing a risk to the driver or vehicle. Passengers are responsible for any damages caused to the vehicle during the service period.
SMS Executive Car Services Inc. is not liable for delays due to unforeseen circumstances, including but not limited to traffic, weather, or road conditions. We are not responsible for any loss or damage to personal items left in the vehicle.
We prioritize your privacy and handle personal information according to our Privacy Policy. Data collected during the booking process is securely stored and used only for providing our services.
SMS Executive Car Services Inc. reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of these modifications.